Last Updated: October 2026
Some items in our store are offered as subscription purchases. This policy outlines how to manage, modify, or cancel your subscription.
How Subscriptions Work
When you purchase a subscription, you will receive recurring deliveries based on the frequency and duration you select at checkout. Your payment details are stored securely, and your default payment method will automatically be charged prior to each scheduled shipment.
Auto-Renewal & Automatic Billing
Subscriptions automatically renew at the end of each billing cycle unless you choose to cancel.
How to Cancel or Change Your Subscription
You can modify or cancel your subscription at any time:
Via Order Link / Account: Click the management link provided in your initial order confirmation email or log into your store account.
Via Customer Support: Contact us directly at support@rotorence.com for assistance.
Cancellation Deadlines
To avoid being charged for your next scheduled order, you must cancel your subscription at least 48 hours before your upcoming billing date.
If you cancel after an order has already been processed and charged, that specific shipment will still be fulfilled and shipped to you. Your cancellation will then apply to all subsequent billing cycles.
Returns & Refunds
Canceling a subscription does not automatically refund existing or previously shipped orders. Please refer to our Return & Refund Policy for details on returns, exchanges, and refunds.